Custom Order Shipping
When you place a custom order with us, we understand the excitement of receiving your unique piece. To make sure your order reaches you in perfect condition and in a timely manner, we offer efficient shipping options.
Domestic Custom Orders
We exclusively utilize trusted shipping partners, UPS and USPS, for all our domestic custom orders. Your order will be carefully packaged and shipped to your specified address. To keep you informed, a tracking number will be provided by your dedicated sales representative once your order is dispatched.
International Custom Orders
A Cut Above Buckles embraces customers from around the world, and we're delighted to fulfill international custom orders too. Our international shipping process mirrors our domestic approach, utilizing UPS and USPS to ensure reliable and efficient delivery. Please note that any customs duties, taxes, or fees levied by your country's regulations are the sole responsibility of the recipient. We appreciate your understanding in this matter.
Repairs
We take immense pride in the durability and quality of our products. However, we understand that sometimes unexpected issues can arise. If you encounter any problems with our products, our dedicated repair service is here to assist you.
Initiating a Repair
To initiate a repair, please reach out to Amanda, our dedicated repair coordinator, at amanda.wimmer@acutabovebuckles.com. Amanda will guide you through the necessary steps to assess the issue and determine the best course of action for repair.
Expert Craftsmanship
Our skilled artisans will meticulously assess and repair your product to restore it to its original glory. We prioritize maintaining the integrity of the original design and craftsmanship while addressing any issues you've encountered.
At A Cut Above Buckles, we're not just about creating exceptional accessories; we're committed to ensuring your satisfaction through seamless shipping and reliable repair services. Your experience with our products matters to us, and we're dedicated to delivering excellence every step of the way. Thank you for choosing A Cut Above Buckles for your custom rodeo accessories.
